CAIRBULL products are manufactured and tested to the highest quality standards.

CAIRBULL offers a 2-year warranty on each of its products. 

This warranty does not apply to normal traces of usage, wear and tear or changes and damage made/caused by the customers themselves. 

CAIRBULL offers a full return or refund on each of its defective products caused by any reason before shipment from Cairbull, this return or refund policy dose not apply to damage made/caused in the process of shipment. So we ask for 100% inspection before delivery by the customers themselves. 


For a warranty check it is necessary to send in the helmet including a copy of the purchase receipt. 

Should you wish to make use of our crash helmet replacement service, we refer you to our Crash Replacement Guarantee (see below). 

For complaints or warranty inquiries, please send the following form to: info@cairbullsport.com.

We will contact you immediately. 

Complaints / Warranty Claim[ PDF.159 KB ]

Please enclose a copy of the proof of purchase, your contact details and the description of the damage. 

Free shipping to:

Cairbull Sports Limited

No. 1 Xinggang North Road, Gangkou

 Town, 528447 Zhongshan, China